Q. What is BB CARD?
A. card that enables you to redeem multiple newbie codes of various games. However, you can only redeem once for each newbie pack.
Q. How do i get it?
A. You can get it for free from our distribution point, CiB event team or even contact our Customer Service.
Q. What is my Login ID and Password?
A. Refer to your BB Card, your Serial Number will be your Login ID and you will need to scratch the Password column to reveal your password. Login ID and Password cannot be altered.
Q. Do I have to pay a fee for a BB CARD?
A. No, There is NO membership fee for BB CARD as BB CARD is free for life.
Q. Is BB CARD membership available for non-Malaysian?
A. The BB CARD is available for all individuals, citizens or non-citizens of Malaysia.
Q. Is there an expiry date for my BB CARD?
A. No. There is no expiry date on your BB CARD.
Q. Who should I contact for BB CARD related issues?
A. You can contact our customer service at 03-8023 8315 OR
You can email us at firstname.lastname@example.org OR
You can fax to 03-8023 7830
Q. What happens if I were to lose my BB CARD?
A. Please make sure you keep your BB CARD properly, as there is no replacement for the same card. However, you can get a new card from our distribution point or CiB Event Teams.